Distributor: Jenet Corporation
Notified Telecommunications Carrier No.: A-12-03848
Corporate No.: 2011101029132
Representative Director: Yang Soon Ho
Op. Manager: Kim, Munseob
Address: 3F, Dai2 Musashino BLDG., 1-20-22 Hyakunin-cho, Shinjuku-ku, Tokyo, Japan 169-0073
Phone Number: +81-3-5338-8460 (Mon-Fri 10:00-17:00 JST)
Email Address: support@esim-pin.com
Selling Price: Listed on each product page (Consumption tax applied for Japan residential, no tax applied for non-residential).
Addt. Charges: None (Consumption tax included). Data fees for browsing/downloading are borne by the user.
Payment Method: Credit Card, Apple Pay, Google Pay, PayPal, and other authorized digital wallets (via Stripe).
Payment Period: Payment is confirmed at the time of order.
Delivery Time: [ESIM] QR code is displayed immediately after successful payment and delivered via email. [Voucher] QR code for ESIM installation will be displayed after accessing the URL and validation.
Operating Environment: Requires an eSIM-compatible and carrier-unlocked device.
Returns/Cancel: Due to the nature of digital goods, returns/refunds are NOT accepted after QR code issuance. However, refunds may be issued if the eSIM QR code is technically defective and remains unactivated, subject to verification by our support team.